Refund Policy

💫 Our Approach

At DressMe, we believe in transparency and fairness. While our credits are non-refundable once used, we want to ensure you're completely satisfied with your experience.

🎯 Eligibility

• Technical issues preventing service usage may qualify for refunds
• Partial refunds are not available for partially used credit packages

⏳ Processing Time

• Refund requests are processed within 3-5 business days
• Funds will be returned to the original payment method
• You'll receive an email confirmation once the refund is processed

❌ Non-Refundable Cases

• Credits that have been partially or fully used
• Purchases made more than 3 days ago
• Cases of platform misuse or violation of terms
• Technical issues caused by user's environment or setup

📝 How to Request

To request a refund, please contact us at support@dressme.space with your order details and reason for the refund.

⚖️ Special Circumstances

We review each case individually and may make exceptions to this policy based on extraordinary circumstances. Our goal is to ensure a fair resolution for all parties involved.